We gave the OK however my husband took photos of all of our stuff earlier than we left. I tried to call the customer support number but was knowledgeable that they have been out of the US and I wanted to speak to someone on site. So, you guessed it, we waited in the line, tried to maintain calm and hopeful that someone would make it right ultimately. My husband also tried to talk to Caesar’s Rewards, , they usually solely identified what the supervisor seemed like so we may ask to speak to her as quickly as we made to the entrance of the line.
- We will NEVER advocate the Flamingo to anybody for anything.
- Instead, we will stay elsewhere (Harrah’s, New York, etc) related in price but a lot cleaner and not in such a state of dis-repair.
- I don’t usually call and complain as a outcome of I don’t desire them pondering I am in search of any freebies.
- We recognize you taking the time to provide your suggestions, Saleslady730.
- I known as the customer support line as quickly as more to see if there was ANYONE else that I could speak to and all I acquired again was an unapologetic, monotone, girl that supplied to file a grievance for me.
However, I did call in regards to the lack of hot water and somehow they made some adjustment and got the water warmer within a couple of hours. I did not complain concerning the other things in the room. This business makes use of tools supplied by Tripadvisor to encourage and gather guest reviews, together with this one. Thank you for taking the time to share your experience with us, John! We cannot wait to welcome you back for one more nice time at Flamingo Las Vegas soon.
This just isn’t the Flamingo I have stayed at and enjoyed up to now. Thinking we would not be within the room a lot, we determined to simply make-do. When we woke Monday I wished to leap int he shower. Water barely warmed up, so I took a fast one. I don’t usually name and complain as a end result of I don’t need them thinking I am on the lookout for any freebies.
Not The Best – Flamingo Las Vegas Resort & Casino
Stayed right here Halloween weekend for the When We Were Young Festival. Paid for a king bed with a High Roller view. Arrived after 10 PM on a Thursday night time and still had to wait in line for nearly an hour to make use of a self check in kiosk. Initial impression was the room was very nice however the TV did not work. We had been suggested to check in w the front desk within the AM, which we did. They requested if it was alright to enter the room whilst we had been gone for the day, sightseeing.
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So we known as right down to the front desk to let them know, to no avail bc they did not present or contact us back either. The “complaint name” got via to someone, the following day about 24 hours later and provided us a $50 meals credit score to any of their Caesar’s owned restaurants. WHAT A JOKE. Of course upon checkout, there wasn’t an actual particular person to satisfy with and we couldn’t likelihood lacking our flights over another dirttyroulette disappointing customer support experience, so we were pressured to used the self kiosk to take a look at. We will NEVER recommend the Flamingo to anyone for something. We respect you taking the time to provide your suggestions, Lisa. Your comments have been shared with the suitable group for their enter and a focus. We value your patronage and hope to look ahead to welcoming you back.
Not One Of The Best – Flamingo Las Vegas Lodge & Casino
I inform the worker that we have to speak to the manager, and gesture to the blonde lady that was identified to us, but she sees me, turns on her heel and walks the opposite way. We inquired what might be done relating to the TV issue and she provided to “upgrade us” to a room with a similar view. I called the customer support line as quickly as extra to see if there was ANYONE else that I might communicate to and all I received back was an unapologetic, monotone, woman that supplied to file a complaint for me. We waited the rest of the night time for the Engineering Manager to point out up together with his “clarification or apology” but you guessed it, no show.
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We are planning a giant group journey (12-14) in March. I am coordinating it and was recommending to the others we stay at the Flamingo due to its location and my good experiences there in the past. Instead, we’ll stay elsewhere (Harrah’s, New York, etc) related in price however much cleaner and never in such a state of dis-repair. Next time we will stay at a sister-property like Harrah’s or the Linq. Something similar in worth but wanting much better. Until some adjustments happen, I won’t recommend this place to anybody. I did notice that a number of the buttons int he hallways for the elevators didn’t work.
We recognize you taking the time to provide your suggestions, Timgerkman2021. We respect you taking the time to offer your feedback, Saleslady730. We respect you taking the time to offer your feedback, Katie. Roulette dealer was imply and took her sweet time rearranging chips. Other folks walked away from the table because of her horrible perspective. This was my 3rd and final time staying on the flamingo.
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